Reputational
Crisis Management

When a crisis breaks out, every minute counts. We deploy immediate containment protocols to stop the media fallout and protect your brand before the damage becomes irreversible.

24h maximum response time
98% of crises successfully contained
Activate emergency protocol
Types of Crisis

Situations that call for immediate intervention

Media crisis

Viral negative news, public scandals, information leaks or adverse media coverage that threatens your reputation.

Social media crisis

Smear campaigns, negative hashtags, coordinated attacks or harmful content going viral on social media.

Internal crisis

Employee leaks, internal complaints, public labor disputes or internal situations that become public.

Action Protocol

How we manage a crisis

01

Immediate assessment

In the first few hours, we analyze the scope of the crisis, pinpoint the hot spots and assess the potential impact.

02

Damage containment

We activate containment measures to stop the spread: media outreach, social media management and strategic statements.

03

Response strategy

We craft the response narrative, prepare spokespeople and coordinate communication across every channel.

04

Recovery and protection

Once the crisis is under control, we work on restoring your image and put preventive measures in place for the future.

Why Us

Experience in critical situations

24/7 response

An on-call team ready to activate emergency protocols at any moment.

Multidisciplinary team

Communication experts, lawyers, social media specialists and reputation consultants working in coordination.

Complete discretion

Maximum confidentiality in every engagement. No third party will ever learn about your crisis.

Frequently Asked Questions

What you need to know

How quickly do you respond to a crisis?

Our on-call team responds in under 2 hours. Within the first 24 hours, we already have an active containment plan and measures underway.

Can you help if the crisis is already underway?

Yes, we step in at any stage of a crisis. While it's ideal to act from the very start, we can contain and redirect situations that are already unfolding.

Do you work with the media?

Yes, we have established relationships with media outlets and journalists. We handle press communications, negotiate corrections and coordinate the media narrative.

What happens after the crisis is under control?

We work on restoring your image and removing residual content, and we set up a preventive protection system to head off future crises.

Are you facing a reputational crisis?

Don't wait for the damage to grow. Contact us now and we'll activate the emergency protocol.

Activate emergency protocol
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