The founder of a Spanish family office with an office in Raffles Place managed the wealth of three generations of his family and was about to close a strategic co-investment with two Asian family offices in an energy infrastructure project in Southeast Asia. Days before the signing, a former partner with whom he had been involved in a commercial lawsuit years earlier in Spain began posting baseless accusations on investor forums and on a financial blog of little credibility, linking the founder to alleged opaque practices.
The content, although false, quickly appeared among the top results when searching the founder's name on Google, just as the other family offices' due diligence teams were reviewing his online reputation before signing. The deal, valued at more than $40 million, was at risk of being frozen as a precaution by the counterparties.
We acted on three fronts at once: we started the process of removing the defamatory content by invoking the applicable legal framework and contacting the administrators of the platforms where it was published directly; we developed a set of verifiable corporate content documenting the real track record of the founder and his family office; and we prepared a transparency dossier that the client himself could proactively share with the co-investment counterparties to clear up any doubts before they went looking on their own.
Within a matter of weeks, the defamatory content was removed from the main platforms and pushed out of the top search results. The co-investment was signed on schedule, and the family office strengthened its reputation as a transparent partner for future deals in the region.
21 daysTo remove the defamatory content
$40MValue of the protected co-investment
100%Counterparties who stayed in the deal
